Recently one user ran into
strange issue with standard report. He was able to run the report on one day with
predefined layout and on another day the layout was gone and he was not able to
get it to original report layout. For all other users report looked like before
in its original layout. The issue was only occurring in web reporting on top of
JAVA stack. In case the user ran in ABAP based web reporting or in BEX Analyzer
the report was just fine.
There were other strange
things popping up while making an attempt to run the report. In case user tried
to make right click on the report he got errors like following:
Error: Variable Entry No
variables available Cancel
Error: Incorrect Output
Type on Rendering Context Menu Snippets (!= OUTPUT)
Issue is caused by the fact
that user somehow managed to activate personalization on that particular report.
He was perhaps clicking too much into the report (nervous finger problem) and
he accidently clicked on context menu where he choose item “Personalize Web
Application” and sub item “Personalize”. This caused that layout that was changed
by him before was saved and every time he accessed the report he was getting
different report that original report’s layout.
The issue was resolved by
deactivating the personalization. It was very hard to manage to click on the
context menu and to choose “Delete Personalization” but finally we have done
that and it resolved the issue.
You can only face this
issue in the system where personalization of web reports is active. You can
check that by running program: RS_PERS_ACTIVATE. The program also enables switching
the personalization on and off. Here’s how the program looks like when also all
other personalization types are active:
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