There are 2 main groups of BWA services:
1. Consulting services:
1.A Pulse Check Service: Aim is to identify possible BI Accelerator use cases or changes to implement it in your landscape.
- Data model analysis, collection of key BI Accelerator queries.
- Evaluation of key queries on customer system (to identify critical impact of BI Accelerator on queries and maintenance).
1.B. Proof-of-Concept Service:
- Lab environment (remote): Customer provides real business data to SAP
- Customer system (on-site): Evaluation of predefined query scenarios with BI Accelerator on customer BW 7.0 production system.
1.C. Full Implementation Service: Regular implementation of BWA through complete implementation cycle.
- Installation, Configuration and Upgrades
- Performance Optimization Activities
- Post-Installation Assistance
1.D. Health Check: Help existing customers to maximize performance of BWA.
2. workshops:
W26BII (INTRODUCTORY) High-level introduction for new users
1. Architecture and Infrastructure
- TREX/BW Accelerator Services
- BW Accelerator Engine Details
- BW Accelerator Index Concepts
2. Operating BW Accelerator
- Creating BW Accelerator Indexes
- Updating BW Accelerator Indexes
- Query Execution with BW Accelerator
3. Administration and Maintenance
- BW Accelerator Monitor (RSDDBIAMON2)
- TREX Admin Tool (TREXADMIN)
W26BIA (ADVANCED) Deep technical knowledge for power users
1. Administration and Maintenance
- Installation and Upgrades
- Adding and Removing Blades
- Python TREX Administration Tool
- TREX AlertServer
- Resource Usage Analysis
2. Performance Analysis and Optimization
- Indexing Performance
- Query Performance
3. Troubleshooting
- Root-Cause Analysis
- Advanced Monitoring Concepts
- High Availability
For details of those services see here.