Tuesday, March 4, 2008

SP vs. SAP note

In case user finds an error or bug with an SAP application a message is raised on SAP Support portal (so called Online Support System – OSS). When issue is consider on SAP AG side as a defect it is being solved by change of code by issuing of “SAP Note”. SAP note is a first help for customer when where to look in case of help is needed. If you are able to find a note which fits your error you can implement in most cases this software correction contained in note my transaction SNOTE.

A collection of such a SAP notes (typical volume of notes is couple of hundreds) is called “Support Package or Support Pack (SP)”. Support Packages are compiled periodically and are SAP application or component specifics and are available in the SAP Support portal. SP can be implement able via transactions SPAM (Support PAckage Manager) or SAINT (SAP Add-On INstallation Tool.). For JAVA stack of WAS a tool called Java Support Package Manager (JSPM) is used for SP deployment.

1 comment:

Tee Chess said...

All these periodic updates always troubles me because the installation of support packages takes a lot of time. And even I am not familiar with the complete installation steps as I always take help of my friend.
sap support packs