Have you ever wonder about SAP BW report that was accessible from your location but was not accessible for user located on other half of globe? In such cases we need to consider possible network or infrastructure issues which may pop up. How to make sure that reports are available from all users’ location? You cannot sit everywhere to check out it. Having local IT to check it is in case of small offices also an issue. There must be some way how to automate it. There is a tool for that. It is called SAP End-User Experience Monitoring (EEM) and it basically does the evaluation of IT systems from end user perspective. By this your IT department can be informed about issues up front before users even recognize it.
In my experience we just used in case of BW for checking either critical BW reports are up and running before users get into the offices. We set up several robots for report checking. Their results were collected in Solution Manager. IT is then notified by SOLMAN about any report outage.
For more details check out SDN’s wiki:
1 comment:
I do agree with you. we just used in case of BW for checking either critical BW reports are up and running before users get into the offices.
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