Well;
another post on this topic. To be honest; actually who likes to speak foreign
languages unless you are not forced to do so? :-)
Therefore such behaviour can be observed within customers as well. They just
want to speak in their native languages. On other hand if you would be a service
provider you need to operate effectively as much as possible. Meaning you
cannot do the support in all the languages your customers are speaking with.
Similar issue is within the SAP. This can be a background of issuing following Note:
Conclusion: Only customers with Max
Security Contracts can choose processors of issues they reported.
Other post from this series:
1 comment:
It's not about language but nationality.
And hey, you buy a global software product from a German company. Why should you expect to be helped by a US citizien? Some Europeans act the same way in the 30s, and we all know what happened then :-(
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